Introduction to Manhattan Group

Manhattan Group is one of region's leading specialist hospitality recruitment firms with clients and alliances across Asia-Pacific and Middle East.

Our end-to-end search selection is tailored to all hospitality organisations large and small. With one of the largest selections of qualified industry professionals across all areas of management and specialist positions, we are able to cater to the recruitment needs of of our valued clients. We recruit for all levels from supervisory, department head, general management as well as support positions.

We have offices in Melbourne, Sydney, Manila and Cairo to service the needs of our clients in those regions.

Strategic Competencies: Creating Value

Given our specific knowledge of the hospitality industry in Asia Pacific and Middle East, Manhattan Group has created unique capabilities to source, select and recruit high-quality hospitality professionals. Through our demonstrated management expertise, market understanding, strong customer relationship management and international operations we significantly strengthen our value proposal.

Manhattan Group has a network of over 120,000 pre-selected hospitality candidates, which offer a considerable pool of potential talent to discerning clients. Furthermore, with the development of the Manhattan Group Online candidate acquisition and management system, we are able to quickly research and target suitable candidates with greater speed and accuracy than the standard industry response rate.

We provide quality candidates across a range of positions that add value to our clients. Our search & selection capabilities are an end-to-end talent recruitment process with measurable ROI for our clients. Many of our clients are considered some of the most progressive in hospitality and we have contributed towards their success on our strong focus on attracting only "the best in the business".

We emphasise a customised, risk management approach to attracting and selecting the desired candidate. We aim to achieve the best possible fit between people and their responsibilities, team and organisational culture. Our proven recruitment methodology remains the benchmark for the industry, which has assisted our clients develop improved productivity and retention programs in this dynamic industry.

Recruitment Methodology

Building on our extensive global database, various marketing efforts and advertising channels, both conventional and web-based, Manhattan Group prepares a short-list of candidates for your perusal. Then pending their suitability, a full reference-check would be undertaken to determine character profiles.

Candidates are screened and selected based on a demonstrated skills set, steady tenure experience and show a good aptitude and appreciation of the demands of working in a results-driven business environment. Furthermore, abilities such as clear communication, customer and service management round off the desired candidate profile.

As our search assignments are highly time-sensitive, we work accordingly to the demands of the client. When Manhattan Group is assigned as PSA, we will assign this as a priority, and dedicate resources to ensure the assignment is managed based on key performance benchmarks stipulated in the PSA.